To ensure your company's satisfaction with our services, we ask that you take a moment to complete the following questionnaire.
The information you convey to us is valued and forms the basis of our quality improvement program. Thank you for your continued support.
1 = POOR | 2 = BELOW AVERAGE | 3 = AVERAGE | 4 = ABOVE AVERAGE | 5 = EXCELLENT
Knowledge and Service level
Available Range of Services
Tracking & Tracing Capabilities
Problem Solving Capabilities
Flexibility for Special Requests
Rate / Price Competitiveness
Handling of Cargo
Compliance with Instructions
Pick-Up Timeliness / Reliability
Delivery Timeliness / Reliability
Speed of response to customer inquiries by Sales staff
Speed of response to customer inquiries by Customer Service Rep
Overall opinion of AOG International